Support

Support

Proof Panther

Need help with access, billing, licensing, or a Vault issue? Reach out and we'll point you in the right direction.

Category

Customer Support

Contact

Email Support

Brand

Proof Panther

Contact Support

We're here to help

For support requests, billing questions, access issues, refund requests within the 7-day window, or licensing inquiries, email:

Hello@proofpanther.com

To help us resolve your request faster, include the email you used at checkout and a short description of the issue.

Quick Notes

Proof Panther support is handled by email.

Refund requests must be submitted within 7 days of purchase.

Standard product access does not include client-facing licensing unless separately approved.

FAQ

Frequently Asked Questions

After purchase, you should receive your access instructions by email. If you do not see the email, first check your spam, promotions, and junk folders. If you still cannot find it, contact Hello@proofpanther.com and our team will help you regain access.
Proof Panther offers a 7-day refund window from the date of purchase. If you are within 7 days and need help with a refund request, contact Hello@proofpanther.com so our team can review your request.
No. Proof Panther provides software tools, templates, workflows, and educational information only. It does not create a professional relationship and does not replace advice from your independent tax, legal, or accounting professional.
Not unless you are separately licensed to do so. Standard product access is for your own business use only. If you are interested in advisor or firm licensing, contact Hello@proofpanther.com for additional information.
If you experience a technical issue, email Hello@proofpanther.com with the email used for your purchase, a short description of the issue, and screenshots if possible. This helps our support team resolve your request faster.